Terms and Conditions

Last Updated: November 1, 2025

Welcome to whiteconsults.com, operated by White Consults Energy, located at 6 Akile Street, NNPC Junction, Ejigbo, Nigeria.
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our website or purchasing any of our products.

1. Acceptance of Terms

By visiting, accessing, or purchasing from this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you must not use this website.

2. Business Overview

White Consults Energy provides solar-related products and services for homes, small businesses, and institutions across Nigeria. These may include solar panels, inverters, batteries, charge controllers, and related installation or consultation services.

3. Eligibility

You must be at least 18 years old or have parental consent to make purchases or use this website. By using this website, you represent that you have the legal capacity to enter into binding agreements.

4. Products and Services

We strive to ensure all product descriptions, images, and prices on our website are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies without prior notice.
All products are subject to availability. We reserve the right to discontinue or modify any product or service at any time.

5. Orders and Payments

All orders placed through whiteconsults.com are subject to acceptance and availability.
Payments can be made using secure methods such as credit/debit cards, bank transfers, or any other options listed at checkout.
White Consults Energy reserves the right to cancel any order if payment is not successfully processed or if fraud is suspected.

6. Pricing

Prices are displayed in Nigerian Naira (₦) unless stated otherwise. We may change prices at any time without notice, but such changes will not affect orders already confirmed and paid for.

7. Shipping and Delivery

We deliver within Nigeria using reputable logistics partners. Delivery times may vary depending on location, product availability, and courier schedules.
We are not responsible for delays caused by circumstances beyond our control, such as transportation issues or natural events.

8. Returns and Refunds

We aim for customer satisfaction. If you receive a defective or incorrect product, you may request a return or replacement within 7 days of delivery.
Returned products must be unused, in their original packaging, and accompanied by proof of purchase.
Refunds will be processed once the returned product is inspected and approved. Shipping fees are non-refundable unless the return is due to our error.

9. Warranty

Some products may come with a manufacturer’s warranty. Warranty details, if applicable, will be included in the product description or packaging.
White Consults Energy is not liable for damages resulting from improper installation, misuse, or unauthorized repairs.

10. Intellectual Property

All content on whiteconsults.com, including text, graphics, images, logos, and designs, is the property of White Consults Energy and protected by copyright laws.
You may not copy, reproduce, distribute, or use any part of this website’s content without our prior written consent.

11. User Conduct

You agree not to:

Use this website for unlawful or fraudulent activities.
Interfere with the website’s functionality or security.
Upload harmful code, viruses, or spam content.
Impersonate another person or provide false information.

Violation of these terms may result in restricted access or legal action.

12. Limitation of Liability

To the fullest extent permitted by law, White Consults Energy shall not be held liable for:

Any indirect, incidental, or consequential damages arising from the use of our products or website.
Losses resulting from delays, data breaches, or technical issues.
Our total liability for any claim shall not exceed the amount paid for the specific product or service.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites. Use them at your own discretion.

14. Privacy

We respect your privacy and handle your personal data according to our Privacy Policy. By using this website, you consent to such processing.

15. Termination

We may suspend or terminate your access to the website at any time, without notice, for conduct that violates these Terms or is harmful to our business or users.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Federal Republic of Nigeria.
Any disputes shall be resolved through amicable negotiation. If unresolved, the matter shall be submitted to arbitration or the competent courts in Lagos, Nigeria.

17. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on our website. Continued use of the site means you accept any changes.

18. Contact Information

For questions, concerns, or complaints regarding these Terms and Conditions, please contact us at:

White Consults Energy
📍 6 Akile Street, NNPC Junction, Ejigbo, Nigeria
✉️ info@whiteconsults.com