Privacy Policy
Last Updated: November 1, 2025
Website: www.whiteconsults.com
Business Name: White Consults Energy
Address: 6 Akile Street, NNPC Junction, Ejigbo, Nigeria
Email: info@whiteconsults.com
1. Introduction
White Consults Energy values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from whiteconsults.com.
We comply with the General Data Protection Regulation (GDPR) and applicable Nigerian data protection laws, including the Nigeria Data Protection Regulation (NDPR).
2. Information We Collect
We may collect and process the following categories of personal data:
a. Information You Provide Directly
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Name, email address, phone number, and address
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Billing and shipping details when making a purchase
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Messages or inquiries sent through our contact forms
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Feedback, testimonials, or survey responses
b. Information Collected Automatically
When you use our website, we may collect:
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IP address and device information
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Browser type and version
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Pages visited, duration of visits, and referring sites
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Cookies and similar technologies for analytics and performance
c. Payment Information
Payments are processed through secure third-party gateways. We do not store your credit or debit card details on our servers.
3. How We Use Your Information
We use your personal data to:
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Process and fulfill your orders
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Respond to inquiries and provide customer support
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Send updates, promotional offers, and newsletters (only with consent)
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Improve our products, website performance, and user experience
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Comply with legal obligations and resolve disputes
4. Legal Basis for Processing
Under the GDPR, we process personal data based on the following lawful grounds:
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Consent: When you agree to receive marketing communications.
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Contract: To fulfill product orders and provide requested services.
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Legal obligation: When required by applicable laws.
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Legitimate interest: To maintain website security and improve services.
5. Sharing of Information
We may share your data with trusted third parties who help us operate our business, such as:
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Payment processors
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Delivery and logistics partners
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Website hosting and analytics providers
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Email and marketing service providers
We ensure that all third parties respect your privacy and comply with applicable data protection laws.
6. International Data Transfers
Your personal information may be transferred and processed outside Nigeria. Whenever we transfer your data internationally, we ensure that adequate safeguards are in place to protect your privacy.
7. Data Retention
We keep your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction and under the GDPR, you have the following rights:
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Access: Request a copy of your personal data.
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Rectification: Correct inaccurate or incomplete information.
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Erasure: Request deletion of your personal data (“right to be forgotten”).
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Restriction: Limit how we process your data.
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Objection: Object to certain types of processing, such as marketing.
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Data portability: Request your data in a structured, commonly used format.
To exercise these rights, contact us at info@whiteconsults.com.
9. Cookies
We use cookies to enhance your browsing experience and analyze site traffic. You can modify your browser settings to refuse cookies or alert you when they are being used. However, disabling cookies may affect some website functionalities.
10. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. This includes secure servers, SSL encryption, and limited staff access to personal data.
11. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us to delete it immediately.
12. Marketing Communications
With your consent, we may send you promotional emails about our solar products and related services. You can withdraw your consent or unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reading their privacy policies before providing personal information.
14. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes means you accept the revised policy.
15. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
White Consults Energy
📍 6 Akile Street, NNPC Junction, Ejigbo, Nigeria
✉️ info@whiteconsults.com